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Upon Listening to thiis information I had been so disappointed and offended Along with the insufficient customer service let alone professionism I still left the institution for panic I'd retillate in unbecoming manner. The moment I returned home I named Harley Davidson of Baltimore and asked to talk to the Assistance Supervisor’s Supervisor. Donnie Myers, the Service Supervisor’s supervisor educated me that there was nothing he could do in regards to the length of time it will take sections to arrived, he went on to inform me that if the components get there it will have a mechanic thirty hrs to maintenance my bicycle, and my bike could be mend faster , but he doubted it. I'm a seasoned bicycle rider of 8 several years which is my to start with American designed bike and I can genuinely say I am absolutely upset, and disappointed Along with the not enough customer service render to me of the American created bike. I'm able to say matters would've been different if I only new prior to buying this bicycle, what I am aware now. A lot of for an American built bike, if this is the greatest customer support HARLEY DAVIDSON can provide an American citizen following becoming in business enterprise Considering that the early 1900’s? Possibly they have to discuss with Japan…. Nonetheless Ready, ON AUGUST
I'm of your understanding which the franchise in Kingaroy is still in the very best market share for Queenslandband is apparently within the the eyes of Harley Davidson one of several best franchises for customer support. Mr Steve Hood continues to be a loyal Harley Davidson franchise operator and has his individual focused consumer base and pursuing such as my husband and myself, here in Kingaroy. My partner and I have owned Harley Davidsons for many years, and like a lot of Other people, have acquired a Harley from the desire to aid area enterprise. If Mr Hood decides to now sell Indian Motorcycles then I am on the belief that Indians will be offered to motorcycle fans here in Kingaroy, not Harley Davidsons. I'm from the impression that your ‘watch’ is amazingly short sighted. The individuals generating these selections have naturally hardly ever lived inside of a rural community, or hold the slightest concept of how these ‘happy locals’ assist each other. It definitely is actually a reduction for Harly Davidson, and to realize what exactly? Possibly They're from the perception that ‘just one isn't going to call for each and every client’, but Within this time of globe-huge financial downturn how can you honestly have this view? If it was their livelyhood being made a decision During this manner, how would they experience? Do they truly contemplate on their own for being ‘Australian’? It is clear that they're definitely not of Australian origin, because of their ‘views’ on ‘viability’. I challenge them to invest time listed here, and speak to the faithful shoppers that Mr Steve Hood has accrued in excess of his lifetime, to actually hear these buyers then make the same choice over the ‘viability’ of the effective regional small business.
Long time personnel have Give up or threatened to quit. He has contacted HR inside the business that owns this dealership (not High definition corp) about some issues and now he seems to be a focus on. He hopes to escalate it to human resources at Harley Davidson Corporate. Any strategies on who to Speak to? Looking for a name, e-mail, and cell phone number. Many thanks!
I are not able to get outside of Saudi Arabia until I get this paperwork. I am a hostage in a third earth country ready on the bit of paper from Harley Davidson.
Harley-Davidson was one of only 2 American motorcycle companies to outlive The good depression.
I went back they reported they would trade it back so I waited about per month to see if the problem was cared for,it however coughs now then and now the back again gentle start off flashing for no purpose whatsoever going in the future. Right now I won't ever go back to Hunters Moon once more.They needed my bike plus another 2500 pounds down yet again.Thats not occurring.This location could be the worst dealership I have ever been in.If this issue can’t be set I’m considering offering it out suitable and hardly ever acquiring Harley solutions once more and about to Indian and buying a good faithfull motorcycle.
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No one wishes to make it appropriate and now I need to spend a legal professional to help keep my credit from staying trashed. This is incredibly bad sales and I assumed Harley was a respected business. I assume I used to be very Completely wrong. Up coming time I think I will.buy honda
On 10/12/2017 at 325pm I referred to as again to Customer Service. Debbie wasn't accessible so I had been related with Steve. Right after undergoing the complete clarification again I was questioned by Steve to deliver the bike again into the vendor for them to try and do further diagnostics with tech assist since they even now believed that each wired and wireless must have worked. I did carry the bicycle bake and again needed to take an uber property and back when it had been completed to choose it up. I'd questioned Steve for the duration of our conversation if he felt my request was unreasonable or how he would experience if he had been me and had this A great deal time and money invested. Even though he was Qualified in his reaction and tried to not throw the employer beneath the bus he did concur there have been clear faults in data furnished to me concerning the solution.
I am a sixty three 12 months old man who has not rode a motorcycle or owned just one. I only in the near past gained my motorcycle endorsement. I have known about Harley Davidson motorcycles my total daily life. I program to invest in my 1st Harley Davidson motorcycle the Reduced Rider, but I used to be wondering with regard to the paint colours.
Just one would convey to me one thing and Yet another notify me something else, this why I named company office. I also have tire coverage and because it had been a component failure I think that H- D desires to replace my front tire. But aside from the tire situation, they now say it will be November fourteen in obtaining my bicycle again. I hated to contact corporate but I desired it stopped right before months experienced handed by. Otherwise they weren't website likely to have a look at it ahead of the 14th and it would've been some time in December.
Now I've taken it in to have a front tire replaced and now they are saying I want new wheel bearings Then I also was possessing the brake fluid recall completed now I need An additional section to repair the abs technique . What’s up coming. Throughout All of this Harley has great customer care and mechanics though the bike appears to turn out inside the shop a handful of extra occasions than predicted For less than obtaining 16000 miles. I’m seriously upset in that bike now I don’t know if I need to maintain it. So dissatisfied
I are actually riding for approximately 22 yrs on besides Harleys and located that my Vulcan Nomad 1500 fi came closest to comparison with my FLHTCU. Before I action back from the Macon dealership, I will go again to rice burners to stay away from the cold shoulder. Harley Davidson, if you need to get your stocks again in the proper route, send undercover men and women to franchises to discover initial hand shopper relations and deal with from the ground up. I felt like Macon employees have “taken a knee” to new clients.